Returns & Exchanges

At Vinyl, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all items in their original, unopened condition. If your record arrives damaged or defective, we will provide a full refund or exchange to ensure your collection remains perfect.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the vinyl records in their original protective packaging to prevent warping or sleeve damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned media, we will process your refund to the original payment method within 5-7 business days.